Potential buyers are leaving your product listing due to uncertainty about product setup and functionality?
SIMPI eases their concerns and boosts sales.
From pre-purchase information
Showcase the SIMPI Product Guides as a time-lapse video in your listing. Demonstrate in just 10 seconds how easy your product is to use and build trust—this is the attention span you have.
To post-purchase support
Provide the interactive SIMPI Product Guide via a QR code and guide your customers through the usage of your product before they resort to searching through other sources - with unknown results.
REDUCE SUPPORT REQUESTS AND RETURNS
DIFFERENTIATE THROUGH USER FRIENDLINESS
GET LOYAL CUSTOMERS WHO VALUE PRODUCT QUALITY
SIMPI creates a consistent customer experience
at every touchpoint
PRODUCT
RESEARCH
Convince buyers instantly by demonstrating product values and application.
PRODUCT
UNBOXING
Provide a 5-star customer experience to keep buyers connected to your brand.
PRODUCT
SETUP
Avoid customer frustration by missing or complicated instructions.
PRODUCT
USE
Ensure that buyers receive the full product value over the product lifetime
Every touch point with your brand is a potential commerce moment.
How does it work?
Get your custom SIMPI Product Guide as a full service
You send your product and we will take care of everything else. You'll receive:
-
a branded interactive SIMPI product guide, localized to several languages
-
a QR code to stick on the product package
-
a 10s timelapse video for the product listing
Prices start at 100USD per product
Add access to the SIMPI editor for self-service customizations
Get full access to the SIMPI.360 editor:
- add additional languages
- edit voice over text
- add links to upsell additional products
- create custom SIMPIs for customer support
Monthly subsription. Prices start at 20USD per month
Questions? Answers.
How is SIMPI different from a user manual?
Who creates the SIMPI content?
SIMPIs are easy accessible, actionable and engaging product instructions. They cover the basic operating instructions that customers need to understand to get the full value of the product. SIMPIs do not replace the user manual which is legally required in most markets.
You can or we can. It’s your choice. SIMPI provides intuitive and easy-to-use creation tools for individuals and companies to create their own how-to content. If you prefer, SIMPI’s agency network can also take on the entire content creation process or provide custom support.
What about data privacy?
SIMPI does not track or record personal data. SIMPI is GDPR compliant with all content hosted in Europe.
Can the platform be branded?
Yes. The SIMPI platform can be branded under your company name, ensuring your product guides maintain your brand presence. This is crucial for Amazon sellers looking to promote their brand.
Who owns the content?
You do. All rights related to the SIMPI content remain with you , regardless of who created it.
What does SIMPI cost?
SIMPI pricing consists of a monthly license fee that comprises everything from content editor to AI-based featues and cloud hosting. The fee depends on the number of SIMPIs that you publish. There is no restriction on the number of people creating SIMPIs within a brand.
Do I or our customers need to install an app?
No. Your customers securely access content directly from the browsers of mobile devices or desktops. No app installation or registration is required.
How is content kept-up to date?
SIMPI makes it easy to keep your product guides up to date. Exchanging media, improving text or adding a link is done in a few clicks. Efficiently keeping content current helps Amazon sellers to reduce maintenance cost and ensures a consistent customer experience.
How scalable is the SIMPI platform?
SIMPI is designed to be fully scalable, ensuring that there are no restrictions on the number of product guides, product instructions, or product how-to content that the platform can host. Whether you are an individual Amazon seller or a large enterprise, SIMPI can accommodate your needs without any limitations on the number of creators or users. This scalability allows you to continuously expand your content library, enhance your Amazon product listings, and provide comprehensive product explanations to your customers. With SIMPI, you can confidently grow your e-commerce business, knowing that our platform will support your increasing demands seamlessly and efficiently.
Can I trial the SIMPI platform?
Yes. We would be happy to run a short pilot for you. Request trial through the contact form.
What are the benefits of using SIMPI for Amazon sellers?
SIMPI helps Amazon sellers create clear and interactive product guides and product instructions, which can be published directly on your Amazon product listings. This enhances product explanations and demonstrates product values, leading to increased positive reviews and higher customer satisfaction. By providing easy-to-follow digital product manuals, you can reduce return shipments and support issues.
What support does SIMPI offer for creating product guides?
SIMPI offers both a full-service solution and a self-service platform. With our full-service solution, we handle everything from taking professional pictures and videos of your products to creating high-quality, intuitive product instructions. For those who prefer to create their own content, our self-service platform provides comprehensive tools and resources to help you create and manage your product guides effectively. This flexibility ensures that Amazon sellers have the support they need to enhance their product listings and improve customer satisfaction.
How does SIMPI improve customer engagement?
SIMPI allows you to push your product guides through social media campaigns and branded product pages, linking buyers back to the Amazon marketplace. This increases inbound traffic and provides a consistent customer experience at every touchpoint, from product research to product use. Engaging customers with interactive product how-tos and step-by-step instructions fosters loyalty and enhances your brand presence.